Privacy Policy

Last updated: September 2026

1. Information We Collect

We collect the narrowest scope of personal data required to manage your profile and process order fulfillment:

  • Account Info: Your name, email address, password, and optional phone numbers.
  • Delivery Data: Saved shipping addresses (up to 10 records per user) that you enter inside your address book.
  • Order details: Items purchased, transaction counts, shipping totals, and coupon codes applied.

2. Payment Security & Integrity

Your payment card credentials (credit card numbers, CVC, expiry dates) are never stored, transmitted, or logged directly on our servers.

All financial operations are routed directly to Stripe. Checkout maps are processed securely using Stripe card elements. Webhooks handle raw transaction verification to finalize orders.

3. How We Use Data

We use your data strictly to:

  • Process and ship your product orders.
  • Send order status update notifications to your account bell icon dropdown.
  • Verify coupon codes and checkout validity.
  • Enable product review validations.

We never sell, distribute, or share customer data with third-party advertisers.

4. Cookies & Trackers

We use standard secure session cookies to verify your login status (auth tokens). These are strictly functional and do not track cross-website search histories.

5. Your Rights

You have the right to request access to your saved address books, view your order histories, edit your profile details (name and phone numbers), or request account deletion.

Questions about your data? Contact us at privacy@cartora.app.